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FAQ & Support

Have questions about Wallet Pay? Below are some of the most commonly asked questions and troubleshooting tips to help you integrate and operate smoothly.

❓ Frequently Asked Questions​

🔄 Can I update the amount after generating the hash?​

No. Once the hash is generated, the configuration is locked. If you need to change the amount or other parameters, you'll need to generate a new hash.

🧪 Can I test Wallet Pay in a development environment?​

You can also use ngrok to test webhooks from localhost.

🕐 How long is a hash valid for?​

Hashes do not currently expire. However, in the future, support for expiration and time-limited hashes will be added.

🔐 How secure are Wallet Pay links?​

Each payment hash is unique, tamper-proof, and contains all encoded config like wallet, amount, and slippage.

🌐 Can I use Wallet Pay on other chains?​

Currently, Wallet Pay only supports BSC (Binance Smart Chain). Ethereum, Base, and other chain support is coming soon.

📥 Can I resend a webhook manually?​

At this time, manual resend is not supported from the dashboard. Ensure your webhook is correctly configured to receive real-time data.

🔍 How can I debug webhook failures?​

  • Check that your endpoint uses HTTPS
  • Log all incoming requests
  • Return a 200 OK status to acknowledge receipt

💬 Need More Help?​

If your question isn’t covered here:

We’re here to make your Web3 payments simple, secure, and scalable.